Welcome to E-Mark Global Concept
By visiting our store or purchasing any of our products and services, you agree to be bound by the following terms and conditions.
Please read them carefully before proceeding.
🏢 1. About Us
E-Mark Global Concept is a trusted brand specializing in security gadgets, CCTV cameras, smart locks, gate motors, fire alarm systems, and other safety equipment.
We also provide installation, maintenance, and digital service support to individuals and businesses across Nigeria.
🛒 2. Orders and Payment
All product orders must be placed directly through our Selar store or official contact channels.
Full payment is required before delivery or installation.
Ensure that your personal, billing, and delivery information is accurate at checkout.
We reserve the right to cancel or delay orders if payment is incomplete or details are incorrect.
🚚 3. Delivery and Installation
We deliver nationwide within 1–5 business days, depending on your location.
Installation services are available within Abuja and selected locations across Nigeria.
Delivery fees may vary based on distance, product type, and courier availability.
Customers are responsible for ensuring someone is available to receive and inspect deliveries.
🔧 4. Product Warranty
Most security products come with a limited warranty covering factory faults only.
Warranty does not cover damage caused by power surges, mishandling, or unauthorized repairs.
For warranty claims, customers must contact our support team with proof of purchase and clear evidence of the
issue.
💰 5. Refund & Return Policy
Refunds are granted only for defective or undelivered products within 7 days of purchase.
Digital products (eBooks, software, or online courses) are non-refundable once accessed or downloaded.
For refund requests, contact 07041721580 with your order details and complaint.
Approved refunds will be processed within 3–7 business days.
📦 6. Product Use & Installation
All equipment should be installed by trained technicians to ensure safety and effectiveness.
E-Mark Global Concept is not liable for damages caused by poor installation, misuse, or third-party handling.
🔐 7. Intellectual Property
All written content, logos, images, and product descriptions on our Selar store are the exclusive property of E-Mark Global Concept.
They may not be copied, resold, or used for commercial purposes without written permission.
⚠️ 8. Limitation of Liability
E-Mark Global Concept shall not be held responsible for:
Losses due to misuse or improper installation of products.
Delays caused by shipping, logistics companies, or unforeseen circumstances.
Damages resulting from third-party installations or
repairs.
📞 9. Contact Information
For inquiries, technical support, or complaints, please contact us:
📱
📧 [ ]
📍 Abuja, FCT – Nigeria
✅ 10. Agreement
By purchasing or using our products and services, you confirm that you have read, understood, and agreed to these Terms and Conditions.